Purpose

Valley Cheesemakers respects the privacy of its customers, business partners, and visitors to its Website (as defined below). The Valley Cheesemakers Privacy Statement (the “Privacy Statement”) describes the information that we collect, how we obtain the information, and how we may use or disclose that information. This Privacy Statement also describes the measures we take to protect the security of the information and how individuals can contact us about our privacy practices. Our website address is: https://valleycheesemakers.com.au.

Scope

This Privacy Statement covers our privacy practices with respect to the collection, use, and disclosure of information obtained through the valleycheesemakers.com.au website and in conducting our business as artisan cheesemakers. For the purposes of this Privacy Statement “Visitor” means a visitor of the Website.

Website

How We Obtain Information

As described below, we collect several types of information from and about our Visitors. 
Information you provide to us:
– When filling out forms on our Website we collect personal information, including without limitation, name, email address and telephone numbers
– When you submit information to our Website, or participate in blogs and comment threads
– When you report a problem with our Website.
– When you contact us.
– When you complete our surveys.
– Other information you may submit to us related to your use of our Website.

Information from third parties

Valley Cheesemakers may collect and use information we receive from third parties in connection with your use of the Website.

Information we collect as you navigate through the Website

As you navigate through the Website, we may also collect details about your visits to our Website including, but not limited to, your IP address, usage patterns, traffic data, location data, logs and other communication data and the resources that you access, as well as information about your computer and internet connection, including your operating system and browser type.

Third parties may use cookies, web beacons and other storage technologies to collect or receive information from Valley Cheesemakers websites and elsewhere on the internet, and use that information to provide measurement services and target ads. Two third parties with tracking code on the Valley Cheesemakers website include Facebook and Google Analytics. Visitors may opt out of this by running a scan of your desktop, laptop and mobile devices with a program from the Digital Advertising Alliance and selecting the opt-out check box against any or all providers revealed by the scan. Run the scan by visiting http://optout.aboutads.info 

Aside from the specific third parties mentioned above, an individual’s data will not be disclosed to any third party unless Valley Cheesemakers is required to do so by law.

Why We Gather Information

Valley Cheesemakers collects personal information from individuals in the course of our work running cheesemaking workshops. We collect contact details to book workshops for individuals, remind individuals of upcoming dates and to share details of new workshops as they become available.

All information collected by, or provided to, Valley Cheesemakers is entered into our database This database is secure, with access only available to Valley Cheesemakers members and is used for the purposes of communicating to our customers (only with email opt-in permission).

An individual sending us information about themselves on an unsolicited basis should be aware that this information may be entered into our database. If an individual does not wish this to happen, unfortunately we will not be able to confirm workshop attendances.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How We Use Information Collected
We gather information via our website to communicate news and details of our cheesemaking workshops to new and existing customers, including sending reminders to registered attendees. We may also use information that we collect about Visitors for the following purposes:
– To present our Website and their contents in a suitable and effective manner for you and for your computer.
– To diagnose and resolve technical problems with our Website.
– To improve our Website.
– To provide you with information, products or services that you request from us.
– To notify you about changes to our Website or obtain any required consent.
– To track your browsing behaviour, such as the pages you visited over time.

If you ask us to contact you about services that may be of interest to you, we may use your personal information to provide you with such services. Visitors may withdraw consent at a later time by sending an “unsubscribe” email to info@valleycheesemakers.com.au

We do not use information gathered to power automated decision-making of any kind.

It is not mandatory to provide personal information but it will inhibit the extent of the services we’re able to provide.

Who We Share Information Collected With

We do not sell, rent, share or trade information collected through the Website, or any other method of conducting our business, with third parties for any purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 International Transfer of Data

Valley Cheesemakers does not store or process any information collected in connection with the Website in any country outside Australia.

Communication Preferences and Choices

 We provide certain choices regarding the information Visitors provide to us. We have created mechanisms to provide you with the following control over your information when using our Website. If you do not wish to have your e‑mail address used for promotional purposes by Valley Cheesemakers, you may withdraw consent by sending an “unsubscribe” email to info@valleycheesemakers.com.au

Sensitive information
Valley Cheesemakers does not capture or store any information relating to race or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, generic or biometric data, health or mortality, sex life or sexual orientation.

Do Not Track
While Valley Cheesemakers attempts to honour do not track (“DNT”) instructions we receive from a Visitor’s browser, we cannot guarantee that Valley Cheesemakers will always respond to such signals, in part, because of the lack of common industry standard for DNT technology. We continue to monitor developments in DNT technology and stay apprised of DNT industry standards as they evolve.

Choice
You should review this Privacy Statement carefully, because if you do not agree with our practices, your ultimate choice is not to use the Website. Remember, by using any part of our Website, you accept and agree to our privacy practices.

What rights you have over your data
You may send us an e‑mail to info@valleycheesemakers.com.au to request access to, correct or delete any personal information that you have provided to us in connection with the Website. We will respond to all user access requests within 30 days and will provide a copy of the personal information if requested.

General
Security Statement
Valley Cheesemakers maintains reasonable and appropriate measures to protect the personal information obtained through the Website from loss, misuse and unauthorized access, disclosure, alteration and destruction. Valley Cheesemakers takes appropriate steps to ensure the security of personal information under our control. In addition, all employees are made aware of the importance of data privacy and security.

Changes to Our Privacy Statement
Valley Cheesemakers reserves the right to update or change this Privacy Statement from time to time. If we make material changes to this Privacy Statement, we will notify you through an appropriate online notice (and obtain your consent where required by applicable law). Your continued use of the Website or Service is deemed to be acceptance of any updates or changes we make to this Privacy Statement and as such, we ask that you review the Privacy Statement periodically for any updates or changes that we may have made.

Contact Information – Privacy Officer
To ask questions or comment about this Privacy Statement and our privacy practices or if you need to update, change or remove your information, contact Tiffany Egan  via: info@valleycheesemakers.com.au

All other feedback, comments, requests for technical support and other communications relating to the Website should be directed to: info@valleycheesemakers.com.au

This website is operated by Valley Cheesemakers